Sweetifi Mabroom Dates
Sweetifi Mabroom Dates
Sweetifi Mabroom Dates brings you one of the most premium date varieties grown in Medina. Carefully selected for their extra... Read more
- Shipping Information
All orders are carefully packed and shipped from USA.
Estimated delivery times: 2-4 business days.
Standart shipping $4.90
Free shipping on orders $30+
$27.90
GLUTEN FREE
VEGAN
HALAL
Shipping Policy
-
Order Processing: All orders are processed within 1 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
-
Shipping Destinations: We currently ship only to the countries listed and available at checkout. If a country is not selectable at checkout, we do not ship to that location at this time.
-
Estimated Delivery Times: Estimated delivery times are shown at checkout and may vary based on destination, shipping method, and external factors such as customs clearance or carrier delays.
-
Typical delivery times:
-
United States: 3–5 business days. (Ship from USA)
-
International orders: 2-5 business days. Delivery times vary by destination. Most orders arrive within 2-4 business days. (Ship from Türkiye)
-
Türkiye: 1-3 business days. (Ship from Türkiye)
-
-
Shipping Costs, Customs, Duties, and Taxes: Calculated and displayed at checkout before payment is completed. For international orders, customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
-
Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information.
-
Delays and Issues: Sweetifi is not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control. If you experience any issues with your delivery, please contact us and we will assist you.
-
Contact Us: If you have any questions about shipping, please contact us at:
-
Email: support@getsweetifi.com
Address: 30 N Gould St, Ste 35432, Sheridan, WY 82801, United States
Returns & Refunds Policy
Non-Returnable Items
Due to the nature of our products, all food items are non-returnable and non-exchangeable once delivered. This policy is in place to ensure food safety and quality standards.
Our Satisfaction Guarantee
While we do not accept returns, we are 100% committed to your satisfaction. If there is an issue with your order, we will fix it. You are eligible for a full refund or a free replacement if:
-
Damage in Transit: The product or packaging arrives damaged.
-
Incorrect Item: You received a different product than what you ordered.
- Quality Issues: The product does not meet our high freshness and quality standards.
How to Request a Refund or Replacement
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at admin@getsweetifi.com with your order number and clear photos of the issue.
Once your claim is reviewed, approved refunds are processed within 5-10 business days after approval to your original payment method. Processing times may vary depending on your bank or payment provider. Replacements are shipped immediately at no additional cost to you.
European Union Customers
If your order is shipped to a country within the European Union, your statutory rights apply. However, perishable food products are exempt from the 14-day right of withdrawal under EU consumer protection regulations.
Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Business Identity:
Sweetifi is operated by HORIZONCC LLC.
Email: support@getsweetifi.com
Address:
HORIZONCC LLC
30 N Gould St Ste 35432
Sheridan WY 82801
United States
Contact Us
Sweetifi is operated by HORIZONCC LLC, a United States registered company.
For any questions regarding orders, shipping, or returns, please contact us using the form below or via email.
Company Address (US):
30 N Gould St Ste 35432
Sheridan WY 82801
United States
Email: support@getsweetifi.com
Phone (US): +1 (307) 374 6070
Turkey Warehouse Contact and Support:
WhatsApp (Turkey): +90 545 861 4362 ✅
